How Goodwill Helps

HOW GOODWILL HELPS: Diana
Sometimes people are suddenly in need of our assistance because of life-changing experiences that come out of nowhere. Diana never dreamed she’d be at our door, so to speak. Her long, stable work history included a very responsible position as an Assistant Cage and Credit Manager for a Las Vegas casino! Then, in the middle of her productive adulthood, she was stricken with a fairly rare disorder of the central nervous system. After months in the hospital, she moved to Spokane where her sister lives and moved into an adult group home. Now in a wheelchair, she needed to find a new career.
After Diana took batteries of tests, her vocational counselors at Goodwill determined she’d be a strong candidate for her field of interest, clerical and customer service work. Diana completed challenging courses in Goodwill’s computer center and learned our complex telephone communications system. Today her sunny outlook and professionalism welcome visitors to Goodwill’s administrative headquarters in downtown Spokane.